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Posted September 2, 2022

Advantage Group International is seeking a quality-driven, resourceful, and enthusiastic Associate Field Coordinator, who wants to jump in headfirst to join us in our journey of helping people and organizations work better together.

What Matters To Us:

Thirty years ago, in Toronto, Canada, Founder Ron Pirie championed the belief that businesses work better together when they commit to actively listening and responding to each other’s feedback.

From humble beginnings and a staunch and universal belief that stronger collaboration leads to better business results in any market and any industry, our relationship benchmarking capabilities have become the gold standard for measuring business-to-business engagement in over 40 countries.

Who We're Seeking To Join Our Team:

The successful candidate ideally holds 1+ years of experience in an administrative , project management or market research role to manage the support activities necessary for successfully executing quality benchmarking studies. The ideal candidate will be data savvy, with a keen eye for detail.

What Success Looks Like In This Role:

Reporting to the Director of Global Retail, The Associate Field Coordinator manages the support activities necessary for executing Advantage benchmarking program(s) to include coordination of questionnaires deployment, follow-ups to promote participation, securing interview appointments and other project coordination task as required.

This position may require communications with the Program Manager (Toronto-based programs) to ensure all aspects of the assigned programs are completed in accordance with project timelines while assuring the integrity and quality of the data.

Specific Responsibilities Include:

  • Collaborate with the Global Retail team and the Program Management team to ensure that the Advantage program runs on schedule and fits within the overall company-wide strategic goals to deliver effective outcomes
  • Supports management of contact lists for manufacturer and retailer clients
  • Provides ready to mail account contact lists to the Toronto program management team for the mail out of surveys
  • Manages field tasks like mail out of some surveys, provides guidance to respondents on how to complete the survey and reviews ratings received daily to ensure reportability of data
  • Works with the Director, Global Retail to identify key respondents for interviews.
  • Monitors survey response coverage daily and provides status to Director, Global Retail
  • Communicates with clients and retailers in follow-ups by phone and email to ensure survey completion and field closes on time
  • Secure interview meetings for qualitative research
  • Assists with report assembly and preparation for client presentations
  • Provide back-up support by completing duties as required to meet the needs of the organization.

Where You'll Be Working:

We pride ourselves on mobilizing a hybrid workforce. Employees can work remotely from home or work out of a physical office space through our partnership with Spaces by Regus. The successful candidate must be willing and able to commute to a regular team gatherings in-person at our flagship office located at 101-320 Bay Street, Toronto, Ontario M5H 4A6. Meeting frequency is determined by your manager.

What We're Looking For:

  • Post-secondary education, information services/market research
  • 1+ year project coordination, market research or data management experience
  • Strong proficiency with Microsoft Office suite, particularly MS Excel and PowerPoint
  • Strong proficiency with excel formulas, particularly VLOOKUP, and pivot tables
  • Comfortable managing large sets of data
  • Time Management Skills
  • Attention to Detail
  • Strong verbal & written communication skills (internal and external contacts)

The Capabilities and Skills that Matter:

  • Possess a keen eye for detail and be comfortable with data/numbers
  • Ability to communicate effectively internally and with suppliers/retailers
  • Reliably work with limited supervision and a high sense of urgency
  • Establish and maintain cooperative relationships with those contacted in the course of work

The Competencies We Value:

Advantage has identified the following set of competencies that successful Associate Field Coordinators are expected to demonstrate and develop in the role over time:

 

1. Decision Making and Critical Thinking

Making good and timely decisions that keep the organization moving forward; ability to accurately analyze situations and reach productive decisions based on informed judgment.

 

2. Teamwork

Knowledge of the necessity and value of teamwork; experience with and ability to participate effectively as part of a team.

 

3. Accuracy and Attention to Detail

Understanding the value of accuracy and attention to detail; the ability to process information with high levels of accuracy.

 

4. Effective Communication

Understanding and applying effective communications concepts, tools, and techniques. The ability to effectively transmit, receive, and interpret ideas, information, and needs through the application of appropriate communication behaviours.

 

5. Results Orientation

Understanding of the importance of meeting or exceeding established targets and ability to drive critical activities to completion.

 

6. Accountability

Holding self and others accountable to meet commitments.

 

7. Flexibility and Adaptability

Dealing with changes and adapting to a changing environment.

 

8. Managing Multiple Priorities

The ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

 

9. Helping Others Succeed

Supporting others to improve performance and meet career and organization’s goals: and ability to motivate individuals and team.

 

10. Client Leadership

Building strong internal and external client relationships and delivering client centric solutions

Why Should You Work With Us?

The Advantage Group offers an excellent work-life balance, including the following:

  • Stable company, with an established client-base and a continual steady growth.
  • Excellent work-life balance: flexible hours, hybrid working and generous vacation policy
  • Opportunities for growth and professional development
  • A paid day off on your birthday
  • One volunteer day off per year
  • Intelligent and passionate team members.
  • Strong corporate culture: Monthly company-wide gatherings for global community-building
  • Health benefits including counselling and mental health support
  • Competitive compensation including Group RRSP

 

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace; therefore, if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles at Advantage.

We thank all applicants, but only those with relevant qualifications will be contacted.