Thirty years ago, in Toronto, Canada, Founder Ron Pirie championed the belief that businesses work better together when they commit to actively listening and responding to each other’s feedback.
Ron’s original idea to have retailers rate and rank their suppliers was first conceptualized in 1988. Not long after, fast-moving consumer goods suppliers and retailers throughout North America began to recognize that strong and measurable relationships lie at the heart of improved business performance.
From humble beginnings and a staunch and universal belief that stronger collaboration leads to better business results in any market and any industry, our relationship benchmarking capabilities have become the gold standard for measuring business-to-business engagement in over 40+ countries.
Reporting to our Managing Director, Iberia, the successful candidate ideally holds +10 years of experience in key account sales and/or customer marketing roles at a large FMCG supplier, and/or has held senior management positions at a grocery, drug, convenience, or online retailer.
The ideal candidate will have strong experience and demonstratable connectivity with large CPG retailers and suppliers. Client service experience at a market research firm, servicing clients within the consumer goods and retail sectors is also viewed as an asset. Experience in another industry or B2B channel will also be considered.
This role will begin remote (home office based, in Madrid or Barcelona). Travel will be limited during the global pandemic, as many presentations and sales meetings may be conducted virtually.
If travel and business restrictions change, expectations on travel may evolve to include travel:
1. To client and retailer offices for presentations and meetings (more in the second half of the calendar year)
2. Occasionally to Iberia office (in Barcelona)
3. Relevant conferences or industry events
Advantage has identified the following set of competencies that successful client service leaders demonstrate and develop in the role over time:
- Outstanding Industry Connectivity
Building thriving relationships within the industry, particularly CPG companies and retail groups. Becoming a trusted advisor within the CPG community and creating mutually beneficial relationships with individuals outside of our own organization that allows access to resources and expertise.
Acting as an advocate for our clients, understanding their needs, and recommending the right solutions. Conducting the necessary activities to drive long-term, sustainable, profitable growth for both Advantage and our clients, while achieving high levels of client engagement.
The ability to use prospecting principles, processes, and tools to identify and engage potential clients in the market while continually prospecting within existing clients to capitalize on additional business opportunities.
• Effective Communication
Understanding and applying effective communication concepts, tools, and techniques. The ability to effectively transmit, receive, and interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Insightful Presentations
The ability to present innovative, actionable insights using relevant market data and trends. Proficient at using storytelling tools and techniques to engage clients and deliver new information.
• Business and Financial Planning
The ability to apply financial concepts to make business plans and decisions to create value for our company and our clients.
• Entrepreneurial Drive
The ability to take different actions to overcome obstacles that get in the way of reaching goals. Being driven, ambitious, and self-motivated to grow the business and exceed targets consistently and successfully.
• Strategic Agility
The ability to anticipate future opportunities and trends accurately. Being future oriented and able to create competitive and breakthrough strategies and plans.
• Superior Commanding Skills
The ability to eliminate road blocks to zero in on what’s important. Being able to take unpopular stands when necessary and face adversity head on.
• Coaching for Success
Knowledge of coaching concepts and methods; ability to encourage, motivate, and guide individuals or teams in learning and improving effectiveness.
Advantage offers an excellent work-life balance, including the following:
• Stable company with an established client-base
• Flex culture
• Intelligent and passionate team members
• Unique business problem, a new challenge around every corner
• Competitive salary package
• Generous leave policy and winter holiday office closure
Interested candidates, please submit a Cover Letter and CV in English to our Human Resources Team at email@example.com.
We thank all applicants, but only those with relevant qualifications will be contacted.